CCBA Chapter1

Business analysis (BA) can be defined as the practice of enabling __ in an enterprise by defining needs and recommending solutions that deliver value to stakeholders

• changes

• results

• organizations

A business analyst performs BA tasks; can be anyone within an organization; deals in information by discovering, __ , and analyzing it; and develops solutions to meet needs

• recovering

• synthesising

• answering

Project management can be improved when expectations are defined, project __ is managed, project goals align with business goals, and estimates are dependable

• budget

• schedule

• scope

The plan will give you the __, the techniques, and how you will analyze and communicate the design

• guidelines

• stories

• plans

BA key terms to communicate concepts and activities include __, requirements, design, plan, risk, organization, and enterprise

• team

• request

• information

The __ is presented as a star-shaped diagram showing the relationship among six core concepts: Needs, Changes, Solutions, Contexts, Value and Stakeholders. Each concept represents a point of the star and is connected to all other points of the star.

• RADD

• BACCM

• BACS

• BABOK

The sponsor is a driving __ in defining needs and developing solutions; controls resources; and its roles include Executive and Project sponsor

• force

• wheel

• reason

• lisence

Operational __ includes day-to-day management and maintenance. Common operational support roles include Operations analyst, Product analyst, Help desk, and Release manager

• support

• stakeholders

• motivation

• requirement

The business analyst is responsible for requirements and __ and the same techniques are used for both. There is a cyclic relationship.

• solutions

• design

• cyclic

• communication

A continuous cycle illustrates the sequence of Requirements and Design. Design connects Business Requirements – Why do I want it? to __ Requirements – What are the needs? then to Solution Requirements – What do I want? and then to Transition Requirements – What are conditions? The cycle then returns to Business Requirements after assessing the outcomes. The cycle continues until requirements are met.

• stakeholder

• business

• requirement

• transition