Reorder the following Greetings from formal to informal

• Good morning, AS Coffee

• Hi, who's there?

• Hello/Hi , AS Coffee

What would you say to politely ask the guest to wait on the phone?

• Would you mind holding?

• Can you hold?

• Can you wait?

• Hang on

We look forward to ____ you tonight !

I'd like to have a table ___6:30 this evening.

• for

• in

• at

• on

All the tables are ____ tonight.

• booked

• reserved

• not available

• all are correct

Answer explanation

A party ___ 10 is ____ at 10:0 am. Our restaurant will be quite busy at that time.

• at, coming

• of, arriving

• in, reserving

• on, looking

Reorder the following steps in receiving a reservation

• Asking for time, date and number of guests

• Reconfirming the reservation and saying goodbye

• Greetings

• Asking for contact details

• Asking for special request

I wonder ____

• where the restroom is

• where is the restroom

• the restroom is where

• is where the restroom

The restaurant opens at 6:00 am.

(Choose all questions that are suitable for this sentence)

• When does the restaurant open?

• I wonder when does the restaurant?

• Could you please tell me when the restaurant opens?

• Do you know when does the restaurant?

I am quite willing ....

• to give you a ride

• to giving you a ride

• give you a ride

• giving you a ride