Relationship managers are essential part of banks as they help to increase ___ & generate more revenue for the company.
LU1-Roles & Responsibilities of RM

Quiz
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Other
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University - Professional Development
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Easy

Archana Mishra
Used 12+ times
FREE Resource
15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
client dissatisfaction
client irritation
client complaints
client satisfaction
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Relationship Managers (RM) are mapped to ______ to service, manage and deepen client relationships.
Products
Clients
Branch Managers
Services
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Relationship Manager is responsible for _________ with clients on a day to day basis.
interacting and engaging
talking
empathizing
discussing
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
CTG stands for ____.
Customer To Gap
Customer To Group
Cost To Group
Cash To Group
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
KPI stands for ______.
Key Performing Individual
Key Persistent Indicator
Key Portfolio Investment
Key Performance Indicator
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which of the following is not a parmater to measure the quality of sourcing?
FTNR
Activation
Expansion
Depletion
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which of the following will be not be considered as good quality sourcing?
ADC not activated
Initial Payment cheque cleared on time
AMB maintained as per requirement
Account opened without any rejections
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