LU1-Roles & Responsibilities of RM

LU1-Roles & Responsibilities of RM

University - Professional Development

15 Qs

quiz-placeholder

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LU1-Roles & Responsibilities of RM

LU1-Roles & Responsibilities of RM

Assessment

Quiz

Other

University - Professional Development

Easy

Created by

Archana Mishra

Used 12+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Relationship managers are essential part of banks as they help to increase ___ & generate more revenue for the company.

client dissatisfaction

client irritation

client complaints

client satisfaction

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Relationship Managers (RM) are mapped to ______ to service, manage and deepen client relationships.

Products

Clients

Branch Managers

Services

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Relationship Manager is responsible for _________ with clients on a day to day basis.

interacting and engaging

talking

empathizing

discussing

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

CTG stands for ____.

Customer To Gap

Customer To Group

Cost To Group

Cash To Group

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

KPI stands for ______.

Key Performing Individual

Key Persistent Indicator

Key Portfolio Investment

Key Performance Indicator

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which of the following is not a parmater to measure the quality of sourcing?

FTNR

Activation

Expansion

Depletion

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which of the following will be not be considered as good quality sourcing?

ADC not activated

Initial Payment cheque cleared on time

AMB maintained as per requirement

Account opened without any rejections

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