Professional Communication

Professional Communication

11th - 12th Grade

40 Qs

quiz-placeholder

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Professional Communication

Professional Communication

Assessment

Quiz

Other

11th - 12th Grade

Medium

Created by

Monica Garza

Used 42+ times

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40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

As a healthcare professional it is important that...

I remember that all patient information is confidential

I present myself in a positive manner

I demonstrate healthy habits because I am a role model for the people I care for

I wear my name badge by my collar at all times and my uniform is neat, clean allowing for the movement needed to do my job.

All of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Empathy means

Another word to pathetic

Same as sympathy

Putting yourself in someone else's shoes

Not caring what others are going through

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Touch is a form of ________ communication.

Verbal

Telepathic

Nonverbal

Body language

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Communication mistakes can lead to serious errors in patient care with devastating results for patients and their families.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

In a communication loop, the receiver must understand the message and respond to the sender in some ways, or there is no communication.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which of the following elements must be considered when deciding the best method for delivering a message?

how many people will receive the message

whether a written record of the information is needed

how quickly the receiver needs the information

all of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which of the following is a good way to improve listening skills and understand a message?

facing the sender

avoiding eye contact

interrupting the speaker

all of the above

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