Wednesday Day 2

What is the most important thing Crete Carrier strives for at all times?

• On-time Delivery

• Good Customer Service

• Profit

• Safety

What is a Bill of Lading?

• The Customer's phone number

• The paperwork carried by the driver

• The Bills

• A reference number for the customer

Why do drivers perform a Pre-trip Inspection?

• To make sure the truck and trailer are safe for the road.

• To plan out the driver's trip.

• A Pre-trip inspection is optional and not always needed.

• A driver does a Pre-trip inspection to collect a bonus.

Why would a customer choose Crete Carrier?

• Crete has affordable rates

• Good customer service

• On-time service

• Delivering loads safely and without damage

How do we enter an appointment time in AS400 (Our system software) for midnight?

• 1200

• 0000

• 2359

• 2400

What is one thing a Load Planner does in their role?

• Book loads

• Manage Trailer Pools

• Manage drivers

• The main point of contact for our customers

What does an Asset Manager do in their role?

• Is an advocate for the driver

• Manages drivers

• Feeds the drivers

• Plans drivers home

Why do we seal all loaded trailers?

• We love seals of the ocean at Crete

• It's a reference number for the Asset Manager

• To help track the load

• To ensure the load has not been tampered with

What does a CSR do in their role?

• Book loads

• Main point of contact with the customers

• Schedule appointments

• Plan loads to trucks

When picking up a pre-loaded trailer, how long does it typically take to arrive and depart the shipper?

• 2 hours

• 120 minutes

• 30-60 minutes

• 15 minutes