MS-900 - Describe Microsoft 365 Pricing and Support

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

1. Customers can purchase Microsoft 365 and pay monthly using a credit card.

2. Customers can purchase Microsoft 365 and pay annually using a credit card.

3. Customers can purchase Microsoft 365 through an Azure Cloud Solution Provider.

• 1. Yes

  2. Yes

  3. Yes

• 1. No

  2. No

  3. No

• 1. Yes

  2. No

  3. No

• 1. No

  2. No

  3. Yes

Answer explanation

https://support.microsoft.com/en-us/topic/why-request-a-cloud-solution-provider-relationship-with-an-existing-office-365-customer-d4e4a7bf-c30f-4144-afe6-f47f5aaba641

A company deploys Microsoft 365. You notice improvements that can be made to some Microsoft 365 services. You need to submit a formal feature request to Microsoft with your suggestions for improvements. Which tool should you use?

• Microsoft Office Support site

• Security & Compliance Center

• Microsoft 365 Roadmap site

• Feedback Hub app

• Feedback Web portal

Answer explanation

https://feedbackportal.microsoft.com/feedback

You need to determine the release date of Microsoft 365 features. What should you use?

• Office Deployment Tool release history

• Microsoft 365 admin center

• Microsoft System Center

• Microsoft 365 Roadmap

• Windows Insider program

Answer explanation

https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=

A company uses Microsoft 365. You need to identify billing and purchasing features in Microsoft 365. Match each feature to its description.

• Captain

• Morgan

• Provides customization of invoices and payment options

• Billing profile

• Provides a summary of charges

• Billing invoice

You are a Microsoft 365 administrator for a company. You need to recommend an appropriate Microsoft Office 365 plan for a customer that minimizes costs. Which subscription plans should you recommend?

• eDiscovery with in-place search, hold, and export

• Enterprise E1

• Local copy of Outlook that connects to an Exchanger Server. Search and discovery with Delve

• Enterprise E3

• Advanced eDiscovery with in-place search, hold, export, and analytics

• Enterprise E5

Answer explanation

https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

A company subscribes to Microsoft 365. You need to ensure that all administrators receive email notifications about potential service disruptions. Which three options in the Edit Message center preferences dialog box should you select?

• 
• 
• 

Answer explanation

https://docs.microsoft.com/en-us/office365/admin/manage/message-center?view=o365-worldwide

You are the Microsoft 365 administrator for a company. A user experiences an issue with SharePoint Online. You need to resolve the issue. Which two options can you use? Each correct answer presents a complete solution.

• Go to the SharePoint admin center and create a support request.

• Contact Microsoft technical support by telephone.

• Create a new service request from the Microsoft 365 admin center.

• Create a service request from the SharePoint portal.

Answer explanation

https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/support

A small advertising company has 250 employees. You need to migrate all users to Microsoft 365 and meet the following requirements:

✑ Provide a user-centric licensing solution for all users.

✑ Manage devices from a single location.

✑ Minimize licensing costs.

Which licensing model should you use?

• Microsoft 365 Business

• Microsoft 365 Education

• Microsoft 365 Enterprise E3

• Microsoft 365 Enterprise E5

Answer explanation

https://products.office.com/en-za/compare-all-microsoft-office-products?tab=2

https://docs.microsoft.com/en-us/microsoft-365/business/support/microsoft-365-business-faqs

A company that has 50 employees plans to purchase a Microsoft 365 Business subscription. Which two payment methods are available? Each correct answer presents a complete solution. (Choose two.)

• PayPal

• automatic bank transfer

• Enterprise Agreement

• credit card or debit card

Answer explanation

https://docs.microsoft.com/en-us/microsoft-365/commerce/billing-and-payments/pay-for-your-subscription?view=o365-worldwide

A company has a Microsoft 365 subscription and a Microsoft Azure support plan. You need to implement only Azure services for which Microsoft provides technical support. Which two types of services and features can you implement? Each correct answer presents part of the solution.

• general availability

• targeted release

• public preview

• private preview

Answer explanation

https://azure.microsoft.com/en-us/support/plans/response/