Public Management

Match the following factors leading to success with their explanation

• clear objectives, foundation of evidence, keen sense of what is feasible

• action

• public confidence in decision-makers, strong stakeholder engagement in the process.

• policy

• effective programs translate policies into real-world effects. They are managed well.

• legitimacy

Which of these is not an issue raised in the book that undermines government performance?

• Uncertainty about how to reach goals

• Inadequate resources

• Social Media

• Uneven leadership

What does the abbreviation GIS stand for?

Which of the following activities can utilize GIS?

• Farming

• Transportation

• Sea-level rise projection

• Banking

Which method of gathering data on the effectiveness of government programs primarily uses GIS?

• Citizen Feedback

• Formal Program Evaluation

• Results-based management

• Rapid Experimentation

If you needed to file a complaint with the City of Austin, which of the methods would you use to provide that information?

What are the main differences between formal program evaluation and rapid experimentation?

There are three main problems that stood out to the U.S. Government Accountability Office (GAO) when it comes to managing an interwoven government, can you state ONE of the problems?

Answer explanation

- inability of agencies to effectively work across organizational stovepipes 

- inability to track performance and use information to make timely decisions

- challenge of updating inadequate information and aging legacy information systemsance and use information to make timely decisions

challenge of updating inadequate information and aging legacy information systems-

After GAO came out with their list of high risk programs, they found that agencies were making substantial progress to fix such problems. GAO named three effective solutions, can you state ONE of the solutions?

Answer explanation

- improvement of legacy information systems

- strengthened financial management system to control resources

- strengthened contract management to ensure contractors aligned with mission needs

It’s hard to find any area of government at any level that has not joined in contracting out. There are six advantages of contracting mentioned in the chapter, state some of the advantages.

Answer explanation

Flexibility, cost savings, special expertise, reducing red tape, administrative body counts,