customer care

customer care

1st - 2nd Grade

10 Qs

quiz-placeholder

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customer care

customer care

Assessment

Quiz

English

1st - 2nd Grade

Hard

Created by

Oxana Sayapina

Used 18+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

1. Our customer's satisfaction is our

priority

assistance

conveience

order

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

2. If you need ..... ,please contact our call center.

navigation

relations

assistance

site

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

3. Good communication skills are..... in any customer care job

convenient

successful

essential

reliable

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

4. We can offer a quicker and more..... level of service with our call centre.

efficient

comfortable

easy

friendly

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

5. You can pay by credit card,which is very ....when shopping online

successful

efficient

convenient

loyal

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

6. Find the word which is the same as PROFITABLE

convenient

loyal

essential

successful

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Find the word which is the same as "EASY OR HELPFUL TO USE"

efficient

convenient

loyal

essential

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