Search Header Logo

Know Your Standards?

Authored by Elijah H

Professional Development

1st Grade

Used 7+ times

Know Your Standards?
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

How big is the Standards team?

16

13

10

20

Answer explanation

Did you know:

Standards team consists of 16 staff

1 VP STAD

5 Executives

9 Associates

1 Special Duties

2.

MULTIPLE SELECT QUESTION

20 sec • 5 pts

Which of the following duties fall under Standards?

Cabin Crew Promotion

Complaints and Compliments Processing

Cabin Crew Service Records Processing

Cabin Crew Annual Appraisal Framework (AA)

Voice of Customer (VoC)

Answer explanation

Did you know:

Standards focuses on the metrics used to evaluate qualities of a SQ cabin crew (AA , C-/C+ , VoC, Promotion)

3.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Media Image

What's Her Name

and

Job Duties?

Zaharah

Compliments Processing

Rosilawati

Compliments Processing

Zaharah

Complaints Investigation

Zelly

Complaints Investigation

Answer explanation

Did you know:

Zaharah was a crew for 5 years before joining Standards in May22

4.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

If you have Cabin Crew AA framework related queries, who should you look for?

Media Image
Media Image
Media Image
Media Image
Media Image

Answer explanation

Did you know:

If you do not know which AO to look for in Standards, here's a quick guide of our duties:

Alicia - CC Promotion

Elijah - Complaints

Ivan - AA Framework

Jieli - VoC

Qingye - Compliments & Grooming

5.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Which of the following campaigns is NOT

organised by Standards?

GUEST

Campaign

Wellness Campaign

Grooming Campaign

Sustainability

Campaign

Answer explanation

Did you know:

The 3 main campaigns organised by Standards are:

1) Wellness - Jan-Mar

2) GUEST - May-July

3) Grooming - Oct-Dec

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?