Interacting with Guests

Interacting with Guests

Professional Development

6 Qs

quiz-placeholder

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Interacting with Guests

Interacting with Guests

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Joseph Soh

Used 6+ times

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6 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How soon should you approach the guest when he is spotted at the entrance?

5 mins

1 min

30 secs or less

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

If there is no table available for the guest, what should you do?

Ask existing guests to eat faster and leave.

Ask whether they are willing to wait. Provide them with an approximate waiting time.

Tell them there is no table available and attend to your other guests.

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When escorting guests to their seats, you should walk at the guests' pace.

(True or False)

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Before presenting the digital menu to the guests, what should you check?

Check that the menu is shown visibly and clearly on the tablet.

Check whether they are going to pay by cash or cheque.

Check their budget for the meal.

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Before recommending any food, what should you ask the guests?

Ask guests if they have any dietary preference or restrictions.

Ask how much they are willing to spend.

Ask how much time they have.

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

After taking down the guests' orders, what should you do before submitting the order?

Ask the guests how will they be paying later.

Attend to the next guests immediately.

Repeat the order and confirm with the guests.

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