PEMANTIK KELAS XII (HK)
Authored by Nidiah Febrina
Specialty
3rd Grade
Used 6+ times
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35 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
public area section merupakan bagian dari......pada hotel
a. Food and beverage
b. housekeeping
c. purchasing
d. room division
e. function room
2.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
peran dan tanggung jawab housekeeping adalah.....
a. menjaga kebersihan dan kenyamanan public area
b. menjaga kebersihan,keamanan,dan kenyamanan kamar tamu
c. menjaga kebersihan,keamanan,dan kenyamanan function room
d. menjaga kebersihan, keamanan, dan kenyamanan kitchen
e. mejaga kebersihan, keamanan dan kenyamanan outdoor dan indoor area hotel
3.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
di bawah ini pernyataan yang paling benar adalah....
a. tenaga HK harus terampil dan profesional di bidangnya
b. tenaga HK tidak perlu profesional yang penting mau belajar
c. tenaga HK harus mempunyai kualifikasi pendidikan minimal D3
d. public area attendant harus menguasasi alat - alat pembersih bertekhnologi maju
e. semua golongan hotel harus mempunyai gardener dan florist
4.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
petugas yang mengepalai public area section di hotel disebut....
a. public area manager
b. public area supervisor
c. public area attendant
d. night cleaner
e. gardener
5.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
di bawah ini yang bukan termasuk tanggung jawab public area attendant adalah....
a. menjaga kebersihan dan kenyamanan lobby
b. menjaga kebersihan dan kenyamanan employee area
c. menjaga kebersihan dan kenyamanan kitchen
d. menjaga kebersihan dan kenyamanan guest room
e. menjaga kebersihan dan kenyamanan function room
6.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
peralatan manual yang biasa digunakan oleh room attendant yang digunakan untuk mengangkut peralatan pembersih, linen dan guest amenities adalah.....
a. room attendant trolley cart
b. public area trolley cart
c. linen humper
d. linen trolley
e. garbage humper
7.
MULTIPLE CHOICE QUESTION
10 sec • 5 pts
alat untuk membersihkan langit - langit menggunakan.....
a. multipurpose brusser
b. hand brush
c. broom
d. celling broom
e. steel brush
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