Strategies for negotiating

Psychologically, crossed legs or arms signal that a person is mentally, emotionally, and physically

• blocked off

• arrogant

• annoyed

You can identify a Real Smile when:  

•    Someone is hiding something

• a)     the counterparty is open for negotiation

• Crinkle the eyes

It's a sign that the conversation is going well and that the other party is receptive to your message.

•  He /she smiles at you

• Copying a body language

• Shaking hands

There are three main emotions related to this part of the body: surprise, worry, and fear.

• None of above mentioned

•   Eye contact

• Opened mouth

• Eyebrows go up

When you're telling someone something and they blink excessively, this means that they are worried about what you think of them or that you doubt their ability to follow your instructions.

• True

• False

When you're telling someone something and they blink excessively, this means that they are worried about what you think of them or that you doubt their ability to follow your instructions.

• True

• False

According to Albert Mehrabian’s the elements of personal communication is represented by: 17% words, 28% Voice tone and 53% Body Language?

• True

• False

 The decrease in pupil size may mean pleasure and when pupil size increase means dislike

• True

• False

Looking into a person’s eyes for a long period of time without blinking, can mean that person is being honest

• True

• False

Looking sideways in communication expresses your dislikes. It means boredom

• True

• False