Business Communication Vocabulary Test

The willingness to be corrected and to act on that correction.

• Coachable

• Integrity

• Leadership

• Negotiate

The state or quality of being dedicated to a cause, activity, etc.

• Conflict Resolution

• Courteous

• Compromise

• Commitment

The ability to speak, listen, and write effectively.

• Collaboration

• Critical Thinking

• Empathy

• Communication Skills

A problem solving strategy for settling disputes.

• Problem Solving

• Conflict Resolution

• Decision Quality

• Effective Communication

Comparing what you already know with the information you are given in order to decide whether you agree with it.

• Critical Thinking

• Responsibility

• Self Confidence

• Skills

The act of sharing information between two people (or groups of people) so that the information is successfully understood.

• Interpersonal Skills

• Positive Attitude

• Effective Communication

• Flexibility

Willingness to change or compromise

• Flexibility

• Time Management

• Work Ethic

• Productive

Individuals believe their qualities can change and improve through their effort.

• Self Confidence

• Self Direction

• Self Development

• Growth Mindset

Skills that are teachable, and measurable.

• Hard Skills

• Soft Skills

• Skills

• Productivity

The power or opportunity to act or take charge before others do.

• Leadership

• Initiative

• Integrity

• Values