Front office

Your appreance has a big effect on your organization.

• True

• False

Ensure your uniform is

• clean and pressed

• Free of tear and holes

• no need to properly

Additional safety equipment provided by your property may include ---------.

Brush your teeth regularly and keep them in good repair

• True

• False

Hair should not be short or tied back away from face.

• True

• False

Items in pockets must not be visible or create a bulge.

• True

• False

Always display or count cash in public view.

• True

• False

Know the location and content of the nearest first aid kit.

• True

• False

Maintain eye contact throughout the conversation.

• True

• False

No need to repeat the message back to the caller for verification.

• True

• False