NU - QUIZ1

NU - QUIZ1

University

35 Qs

quiz-placeholder

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NU - QUIZ1

NU - QUIZ1

Assessment

Quiz

Business

University

Medium

Created by

Ann General

Used 17+ times

FREE Resource

35 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the core of Total Quality Management?

Customer Satisfaction

Increase revenue

Grow the Business

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs.

Quality

Benefits

Value

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What era did the quality management started?

the Middle Ages

the Early Ages

the Late Ages

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process of quality management started with craftsmen and their _______.

apprentices

slaves

laborers

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the following statement: "While the history of quality management has gone through a number of changes, but the end goal is still _________.

neutral

the same

consistent

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What era did the formal quality management started?

1900s

1920s

1940s

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the focus of quality management when it was first introduced formally?

Finished Product

Raw Materials

Employees

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