BA Salesforce Admin

Universal Container’s administrator has been asked to create a many-to-many relationship between two existing custom objects.

Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answers

• Create a junction with a custom object.

• Create two lookup relationships on the new object.

• Create two master-detail relationships on the new object.

• Create URL fields on a custom object.

Ursa Major wants to add charts to a Salesforce dashboard.

What are three standard chart types that are available? Choose 3 ans

• Venn Diagram

• Tables

• Gauge charts

• Bar charts

• Heat maps

Cloud Kicks has the organization-wide defaults for Opportunity set to Private.

Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals? Choose 2 answers

• Profiles

• Sharing set

• Sharing rules

• Role hierarchy

Users at Cloud Kicks want different options when updating a custom picklist on the Opportunity object based on the kind of opportunity.

What option should an Admin use?

• Picklist value sets

• Related lookup filters

• Fields and relationships

• Record type

Universal Containers (UC) puts confidentially as a priority for their customers. UC wants to limit users who have access to an Account record to be allowed to see Contacts related to the Account.

What should an Admin do?

• Controlled by parent

• Public Read/Write

• Public Read Only

• Private

Universal Containers (UC) has a Web -to -Case form on its Lightning Customer Community.UC they want to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal. UC has added a picklist field to store this data.

How can the Case be automatically placed in the correct queue upon submission?

• Create Record Types for each picklist value and a Business Process to move each Case to the correct Queue.

• Create Assignment Rules based on the picklist values to move Cases to a Queue.

• Create an Escalation Rule entry for each picklist value and set to zero minutes.

• Create Record Types for each picklist value and assign to each product team’s profile.

An administrator at Universal Containers needs an automated way to delete records based on field values.

What automated solution should the administrator use?

• Process Builder

• Workflow

• Flow Builder

• Automation Studio

The VP of safes at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.

What should an administrator configure to meet this requirement?

• Assignment Rule

• Validation Rule

• Field-Level Security

• Approval Process

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of approval process? Choose 2 answers

• Email Alert

• Field Update

• Chatter Post

• Autolaunched Flow

Cloud Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the question that is needed.

How should an administrator complete this?

• Use a new version of the flow for each scenario.

• Use a decision element and a new screen to show the proper question.

• Use conditional visibility to hide the unnecessary question.

• Use branching in the flow screen to show the proper scenario.