CH7 - Nonverbal Communication

_____ is any action, behavior, or attitude that sends a message to the receiver.

• Verbal Communication

• Public Speaking

• Nonverbal Communication

• Group Discussion

This type of communication includes eye contact, touch, personal space, and paralanguage.

• Nonverbal communication

• Verbal Communication

• None of these

To be effective, nonverbal communication must include the _____ in which it occurs.

• Intelligence

• Accent

• Tone

• Context

Sending nonverbal messages through gestures, facial expressions, and posture is called

• Body Language

• Verbal Communication

• Eye Contact

• Personal Space

In the workplace, you don't have to be concerned about the nonverbal messages you send or receive.

• True

• False

Eye contact is an important form of nonverbal communication in EVERY CULTURE.

• True

• False

Nonverbal communication that occurs through touch is called

• Boundary Communication

• Happy Communication

• Perfecto Communication

• Haptics Communication

The appropriate personal space to leave between co-workers is

• 1-2 feet

• 3-10 feet

• 2-5 feet

• 2-3 feet

The appropriate personal space to leave between strangers is

• <2 feet

• <3 feet

• >4 feet

• <1 feet

You should leave ____ feet when speaking to a large group.

• <2

• >12

• <10

• >20