BUSI1301 Ch 6 +7

Managerial roles are grouped into three main categories: interpersonal, decisional, and ________.

• directive

• instructional

• operational

• informational

Providing leadership to employees is an example of a(n) ________ role of management

• interpersonal

• communicative

• decisional

• informational

Management is the process of planning, organizing, leading, and controlling to meet organizational goals

• True

• False

High-level managers rely heavily on subordinates to collect, analyze, and summarize information

• True

• False

A(n) ________ is a specific, short-range target or aim.

• mission

• strategy

• objective

• vision

What are positive internal factors that contribute to a company's success?

• strengths

• vision

• opportunities

• skills

Strengths and weaknesses are internal factors that contribute to a company's success or failure

• True

• False

First-line managers are those at the lowest level of the management hierarchy

• True

• False

________ is the process of influencing and motivating people to work willingly and effectively toward common goals

• Organizing

• Leading

• Planning

• Directing

________ intelligence involves reasoning, problem solving, memorization, and other rational skills

• Cognitive

• Emotional

• Social

• Networking