Which of the following is active listening.

• Paraphrasing and asking questions.

• Listening halfheartedly and not replying.

• Tuning out the conversation altogether.

• Quietly listening and nodding.

How do you approach an indifferent team member?

• Confront them in front of the entire class?

• Ask them what they want to be working on

• Meet them personally to discuss their part in the team

• Quietly remove their name from the assignment

What is the best action to take when you get into a disagreement?

• Keeping an open mind while calmly trying to express how you feel.

• Aggressively asserting your point.

• Abandon the situation.

• Disproving everything that clashes with your point.

Which of the following are NOT communication skills

• Written

• Verbal

• Circular

• Visual

What is NOT considered as Nonverbal communication?

• Body language

• Facial expressions

• Vocalics

• Speaking

Is friendliness a communication skill?

• True

• False

What is a good way to show confidence?

• Making eye contact

• Talking loudly

• Slouching

• Preparing ahead of time

What is an example of written communication?

• Notes, letters and contracts

• Photography and drawings

• Singing and dancing

• Facial expressions

What form of communication is photography?

• Written

• Nonverbal

• Visual

• Verbal

Facial expressions is NOT a form of communication.

• True

• False