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ASSESTMENT SEPT 23 WAVE 45 SUCAT

Authored by Lowela Gallano

Professional Development

3rd Grade

Used 2+ times

ASSESTMENT SEPT 23 WAVE 45 SUCAT
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13 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A new way return option wherein lazada allows buyer to select their preferred courier to ship their item in Lazada and Seller's WH

Delivery Return

Online Return Form

Self Return

Self Arrange Return

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Reverse Order Status History: Return to Seller

DRRTM

DRTM

NON DRTM

NON DRRTM

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Reverse Order Status History : Return to Warehouse

Non DRTM

Non drttm

DRTM

DRRM

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sellers has only ___ days for QC on the returned item.

4

1

2

3

5.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

A voucher code for Refunded Shipping Fee cap.

Laz13

Laz01

Laz20

Laz011

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Tagged as Delivered but no Item Received.

Free Delivery

True Delivered

False Delivered

FALSE

7.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Customer did not received the item but tagged as delivered "case management".

Case management

Delivery

Agent to create normal child case

Agent to create normal case then transfer to 3pl & Lex

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