
ASSESTMENT SEPT 23 WAVE 45 SUCAT
Authored by Lowela Gallano
Professional Development
3rd Grade
Used 2+ times

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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A new way return option wherein lazada allows buyer to select their preferred courier to ship their item in Lazada and Seller's WH
Delivery Return
Online Return Form
Self Return
Self Arrange Return
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reverse Order Status History: Return to Seller
DRRTM
DRTM
NON DRTM
NON DRRTM
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reverse Order Status History : Return to Warehouse
Non DRTM
Non drttm
DRTM
DRRM
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sellers has only ___ days for QC on the returned item.
4
1
2
3
5.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
A voucher code for Refunded Shipping Fee cap.
Laz13
Laz01
Laz20
Laz011
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tagged as Delivered but no Item Received.
Free Delivery
True Delivered
False Delivered
FALSE
7.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
Customer did not received the item but tagged as delivered "case management".
Case management
Delivery
Agent to create normal child case
Agent to create normal case then transfer to 3pl & Lex
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