Customer Service Advisor

Customer Service Advisor

1st - 5th Grade

10 Qs

quiz-placeholder

Similar activities

SPA Riau Day 1

SPA Riau Day 1

1st - 3rd Grade

10 Qs

Daily Quiz 10 June2020 Sales Skill

Daily Quiz 10 June2020 Sales Skill

KG - Professional Development

10 Qs

Protecting Students Online

Protecting Students Online

KG - University

10 Qs

MTA: 98-367 Security Part 3

MTA: 98-367 Security Part 3

KG - Professional Development

15 Qs

Voice Cases

Voice Cases

1st Grade

10 Qs

Scooter Homies

Scooter Homies

KG - Professional Development

12 Qs

Sales Script_Pipelines QUIZ

Sales Script_Pipelines QUIZ

1st Grade - Professional Development

10 Qs

Kaun Banega S&RC King

Kaun Banega S&RC King

4th - 6th Grade

14 Qs

Customer Service Advisor

Customer Service Advisor

Assessment

Quiz

Professional Development

1st - 5th Grade

Practice Problem

Easy

Created by

Rene Arevalo

Used 33+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The exchange of information and/or ideas through verbal, nonverbal, or written messages.

CUSTOMER

EXPECTATION

COMMUNICATION

NEEDS

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Things that are basic and necessary for a decent quality of life. Needs include shelter, food, and clothing.

CUSTOMER

EXPECTATION

COMMUNICATION

NEEDS

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A person who purchases an item or service from a business

CUSTOMER

EXPECTATION

COMMUNICATION

NEEDS

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What a person believes or anticipates will happen.

CUSTOMER

EXPECTATION

COMMUNICATION

NEEDS

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A chance to take action or progress in some way.

SERVICE

OPPORTUNITY

INDUSTRY

BRAND EQUITY

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The act of serving or helping another person.

SERVICE

OPPORTUNITY

INDUSTRY

BRAND EQUITY

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The act of serving or helping another person.

SERVICE

OPPORTUNITY

INDUSTRY

BRAND EQUITY

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?