HS Ch.3 Week 1 Quiz

Which of the following is not an interpersonal skill?

• collaboration

• decision-making

• eye contact

• leadership

When verbal messages do not match nonverbal messages it results in a ___.

Match the statement to its correct type of communication.

• electronic

• Liam winks at Emily.

• nonverbal

• Sheng posts a video on a social media site.

• written

• Katie calls Tatiana on her cell phone.

• verbal

• Gabrielle writes a letter to her grandmother.

Match the example of body language to its possible meaning.

• uncertainty

• nodding

• disinterested

• shrugging shoulders

• frustrated; annoyed

• biting fingernails

• agreeable

• rolling eyes

• nervous; stressed

• slouching in chair

Is body language always a clue to what someone is feeling? Explain.

The person who gets a message from someone is called the ___.

The person who gives a message to someone is called the ___.

One key component of effective communication is that it must occur in the context of a ___ .

Which of the following is not a factor in building positive relationships?

• using aggressive communication

• taking ownership in the relationship

• freely expressing thoughts respectfully

• being an active listener

Showing empathy, considering one's audience, and active listening are skills that reflect ___ communication.