Communications Review

The best definition of Communication is:

• An exchange of information

• Talking to another person

• Showins a video to someone

• using technology to teach people

Barriers to communication include:

• making eye contact

• Labeling others

• active listening

• showing interest

Which can be a barrier to communication?

• sensory impairment

• showing interest

• a verbal message

• sending a clear message

Prejudice can be controlled by:

• going along with what your friends say

• believing only what your parents taught you about other races

• evaluating all information before making a judgement

• believing our first impression and not allowing others to influence your thoughts

Good listening skills include:

• verbal message, written communication and a receiver

• a message, a sender, and a receiver

• labeling, cultural sensitivity and talking slowly

• showing interest, hearing the message, and not interrupting

gestures, touch, and eye contact are:

• nonverbal communication

• barriers to communication

• verbal communication

• not considered to be communication

Objective observations are:

• felt and heard but not seen

• what the patient tells you

• not seen, such as ideas, thoughts and opinions

• things that we observe using our senses

Subjective information is:

• Things that the patient tells you

• seen, felt and heard

• felt and heart, not seen

• ideas and thoughts that are felt and heard

Corrections in the medical record are done by:

• using black marker or white out so others can't see it

• erasing the error and writing the correct information

• writing "error" with your initials, and drawing a single line through the error

• keeping the record neat and error free by rewriting the information on a clean page

Documentation on a medical record is:

• a record of what the family wants done for the patient

• always written in pencil

• able to be changed by using "white out"

• a legal document, admissible in a court of law