Coaching 101
Authored by Saylor Leal
Professional Development
Professional Development
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8 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
when should you actively be listening to your associates during a feedback conversation?
before the conversation
only during the conversation
after the conversation
all of the choices
2.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
when responding to an employee, why is it important to check for clarification?
ensure there is shared meaning & understanding before leaving the conversation
to let them know you are the boss
to make sure they understood your point and opinion on the matter
3.
OPEN ENDED QUESTION
20 sec • 20 pts
why is it important when listening to someone to listen to what they are saying and not how they say it? type your response
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4.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
which conversation is needed for an on-the-spot situation?
feedback conversation
coaching conversation
5.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
which conversation is needed for an on-going development tool?
feedback conversation
coaching conversation
6.
MULTIPLE SELECT QUESTION
20 sec • 10 pts
which of these are a hard skill?
communication
Car detailing+washing
empathy
vehicle operations
7.
MULTIPLE SELECT QUESTION
20 sec • 10 pts
which of these is a soft skill?
flexibility + adaptability
paperwork accuracy
hauler operation
resilience
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