MSSC Processes Review

There is an increase in non-conforming parts. What should you do?

• Perform a 5S

• Hire more inspectors

• Perform a root cause analysis

• Wait until the customer complains

How would you define leadership?

• Micromanage everything

• Discipline workers to keep them in line

• Criticize employees to improve performance

• Provide direction and motivation

A production schedule can identify

• When packaging materials will be needed

• Time available for preventative maintenance

• Who is available to perform maintenance

• Tools needed for maintenance

How many days is machine 2 available in January?

• 18

• 20

• 21

• 28

How many days is machine 1 available in February?

• 16

• 18

• 20

• 21

Something that limits the amount of product that can be produced

• Funnel

• Bottleneck

• Limit Switch

• Emergency Stop

How does having a regular group meeting with employees affect conflict management?

• It promotes conflict

• It incentivizes conflict

• It has no affect on conflict

• It reduces conflict

What do you do when you do not have the correct materials to complete a work order?

• Use whatever is the closest match

• Call the customer to approve a substitution

• Wait until the correct material comes in

• Inform your supervisor

Calculate the cost of a printed circuit board.

• $5.30

• $6.10

• $7.50

• $8.00

What is the purpose of producing a "first piece"?

• Ensures product specifications are met

• Employees get a practice run

• Saves money

• Meets OSHA regulations