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Communicating for Success

Authored by Shannon Smith

Other

9th - 10th Grade

Used 23+ times

Communicating for Success
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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

___ is effectively the basis of all long-lasting relationships with clients and coworkers.

Management

Communication

Training

Advertising

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The best way to understand others is to begin with a firm understanding of ___.

business

yourself

cosmetology

the brain

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is the very first thing you should do when meeting a new client?

Clean your work area

Wear a smile

Prepare the client for service.

Inform the client of the fees.

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How much time should you schedule for a consultation with a first-time client?

5 to 15 minutes

15 to 20 minutes

20 to 30 minutes

45-60 minutes

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When you help the client select a hairstyle that is reflective of her body shape and entire lifestyle, you are subscribing to the ___ concept.

big picture

fashion personality

seasonal color

total look

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The most important communication you will have with your clients is a(n) ___, which will help you to determine the client's needs and achieve the desired results.

client consultation

follow-up meeting

sales pitch

open house

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What tool should you use to put your clients at ease about your technical abilities?

Stylebook

Fashion magazines

Personal portifolio

Letters of recommenmdation

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