E14-Q2

This business model transactions conducted online because fast shipping quality, and price become increasingly more prominent.

• a. B2C

• b. B2B

• c.  B2G

   Examples of this e-retailers are businesses such as Amazon, Ali Baba and drop shipping businesses.

• a. E-tailing

• b. Pure play e-tailers

• c.  Brick and click e-tailers

This e-tailing enables personalized interaction with the consumers.

• a. Customer service

• b. Communication

• c.  Comparison

   This providers take a percentage of the transaction, and this is higher for the web , than for a traditional retail issue.

• a. Credit card

• b. Debit card

• c.  Payment gateways

  What are some of the main differences between ecommerce and the more traditional commerce?

• a.      While traditional commerce is focused predominantly on the supply side, ecommerce is focused on the demand side.

• b.      Traditional commerce provides instant gratification in the delivery of goods, where ecommerce requires the customer to wait for orders to be delivered.

• c.      Both a and b

• d.      None of the above

     Which of the following factors potentially creates a channel conflict between retail and online stores?

• All of these choices are correct

• Price

• Gift cards

• Coupons

  When selling products online, _____and_______ are of critical importance to ensure customers are satisfied with the timeliness of delivery for their purchase.

• a. E-tailing and production

• b. Logistics and distribution

• c.  Supply and distribution

  It is the shopping in the comfort of your home through the internet is huge attraction for customers.

• a. E-tailing

• b. Save time

• c.  Purchasing thru online

• d. All of the above

   Advertising now becomes senseless to the customers now.

• a. True

• b. False

  It is the customer became concerned with the security of the transaction data provided.

• a.       Privacy

• b. Personalization

• c. Data privacy