Obj. 2.03: SM-066 Posttest

Which of the following examples best depicts the directing function:

• A supervisor tells her team the tasks they need to complete.

• A manager hires six new staff members.

• A CEO determines the company’s goals.

• A president figures out which staff members should report to him.

Which of the following statements about directing is true:

• Directing is considered the “heart” of management.

• Some employees do not need direction.

• Staffing is more important than directing.

• Only top-level managers participate in directing.

When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that

• directing motivates employees.

• directing is a continuous process.

• directors must build group dynamics.

• directing is the starting point of action.

What happens if managers do not coordinate individual employees’ work and effort?

• The company is not able to handle changes.

• Employees duplicate tasks and are not efficient.

• Employees are more focused on their tasks.

• The company has a culture of teamwork.

Why is it important for managers to provide stability through direction?

• By providing stability, managers can eliminate risk.

• Instability leads to greater chance of high reward.

• Employees who feel secure are more productive and happier.

• Companies that have stability struggle to guide employees’ work.

Which of the following is an example of a manager directing the company’s resources efficiently:

• Michael makes sure his employees understand the value of their work.

• Lina trains her staff on the latest software they will be using.

• Tyrell tells Diane to use a part of her budget on a new ad campaign.

• Renee offers Enrique a raise if he improves his performance.

When BlueLight, Inc. merged with a competitor, the managers strived to instruct their employees on the best ways to transition. This is an example of how directing

• initiates changes smoothly.

• motivates employees.

• coordinates work and effort.

• builds group dynamics.

Directing is pervasive, which means that it

• flows from the top down.

• involves interpersonal communication.

• happens at every level of the organization.

• never stops.

Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?

• People-focused

• Continuous

• Executive

• Creative

Which of the following examples best illustrates the creative aspect of directing:

• A supervisor tries to determine why his employees aren’t getting along.

• A manager instructs employees to develop a new website.

• A CEO directs a manager, who directs lower level employees.

• A supervisor spends time getting to know each employee individually.