Ch.7 Organization, Management, and Leadership

A ____ is something to be achieved within a specified time period.

• Plan

• Goal

• Mission Statement

• Policy

_______ skills are skills that help people communicate and work well with each other.

• Interpersonal

• Critical-thinking skills

• Personal

• Time management

Which of the following describes how tasks should be completed?

• Strategic goal

• Policy

• Procedure

• Objective

The Chain of Command is the authority structure in a company from the highest to the lowest levels.

• True

• False

In a centralized organization authority is given to various managers that run their own departments.

• TRUE

• FALSE

Plant managers, division managers, and department directors are examples of which level of management?

• Top

• Middle

• First-line

• Beginning

Which of the following is NOT one of the functions of management?

• Confidence

• Planning

• Organizing

• Leading

______ plans are designed to reach day-to-day goals.

• Strategic

• Tactical

• Operational

• Contingency

A ________ leader is hands-off and leaves decision making up to the group.

• Autocratic

• Democratic

• Dictator

• Laissez-faire

A ______ leader makes all decisions for the group and maintains all power.

• Automatic

• Autocratic

• Democratic

• Laissez-faire