Norm: When the train arrives, you wait for a while until the people have gotten off, before getting on yourself. Question: what is the value? Answer:

Norm: When you get in and out of the elevator, you politely greet the others in the elevator. Question: what is the value? Choose 2 are correct answers

• friendliness

• patience

• kindness

• honesty

Norm: If someone behind you in the checkout line only wants to pay for one item, while you have a whole cart full, ask that person to come first. Draw below yes or no

Norm: You wait neatly in a line until it is your turn. Of course, that brings:

• patience

• respect

• none of these

Norm: You stand up for the elderly or pregnant women on public transport.

• Yes, normal. Respect for the others

• No, nobody does this in Belgium

Norm: If the cashier gives you too much money, say so and return it. Yay or nay (yes or no)? Which value is this about?

Norm: When someone asks you the way, you help that person by explaining it. How would you find the way and which value is this about?

Norm: If you don't agree with someone, don't scold or hit right away. Value: Forbearance, Self-control. Be careful: any form of violence is strictly forbidden! Draw a smilie and do not forget to always be kind! :)

Norm: When you say you're helping someone, you do it. Do you keep your word? Give the percentage bellow and write down the value.

Norm: If someone, a superior for example, tells you what to do, you do it. The value is:

• trust

• obedience

• patience

• friendliness