How should the MA proceed, the provider has called and said they are running 20 mins behind?

• cancel the next scheduled pt.

• tell the next scheduled pt they have to see a different provider

• notify next scheduled pt. about the delay

• have next scheduled patient wait in the exam room

MA is instructed by the physician to refer patient to a dermatologist, what should the MA do first

when looking up a CPT code what should the MA be searching for in the alphabetical index?

Which of the following is given to pt when insurance does not cover a service?

• EOB

• CMS-1500

• Encounter form

• Advance beneficiary

When calling a pt's insurance company regarding approval for a service, what will tell if that service is going to be covered

• EOB

• Authorization Number

• Federal tax ID number

• DEA Number

which resource provides the language of services provided during medical visits

• CMS

• CPT

• CDC

• ICD10

Answer explanation

CPT - stands for current procedural terminology manual

term for unlawfully increasing the reimbursement to a third party

which category would you find a Wheelchair listed

• consumable item

• expendable item

• intangible item

• durable item

Fixed amount of the patient is required to pay each time they receive care?

• deductible

• copayment

• fee-for-service

• premium

A medical Assistant is checking in a patient who is hearing impaired, which of the following would be the most appropriate action

• speak loudly

• use firm touch to get pt's attention

• stand in the pt's field of vision

• minimize hand gestures when speaking to the pt