Policies Quiz

What is the first thing you should do if you are unhappy about part of your training, or if you have a complaint?

• Speak to your manager

• Discuss it with your peers

• Try to resolve the issue on an informal basis

• Leave the course

To whom do you appeal in the final stages if all else has failed?

• Fiona Celik - Learning Centre Manager

• City and Guilds (in writing)

• Cathryn Coates (Business Manager)

• Andrew Hancy (Head of Service)

Name 2 things that denote non-performance by a learner

• Consistently cancelling workshops/meetings with the trainer

• Not adhering to LCC's core values

• Not meeting your appraisal objectives

• Consistently producing work that doesn’t meet the standards for the qualification level  

In the event of non-performance your line manager will 'performance manage' you to improve performance. If you do not respond to this and your performance doesn't improve the Lead Internal Quality Assurer may consider de-registering you from the programme. Is this true or false?

To whom should you speak if you feel you have been a victim of discrimination?

• Your line manager

• Fiona Celik - Lead Internal Quality Assurer

• Your trainer

• Cathryn Coates - Business Manager

What is the purpose of the Quality Assurance process?

Who does the Special Assessment Requirements Policy apply to?

• Line managers who need additional access to your learning records

• Learners who have protected characteristics

• All learners

• Learners with any special assessment requirements

Name three examples of conditions that could illustrate the Special Assessment Requirements Policy

• Hearing Impairment

• Learners who have had to take special leave

• Visual Impairment

• Physical Disability (both permanent and temporary)

Name 2 places you can find the LCC grievance policy

• SharePoint

• LCC Internet

• Your line manager

• Your trainer

Which of the following is not one of Lincolnshire County Council's core values?

• Resourceful

• Reflective

• Professional

• Responsive

• Respectful