What is the name of the DBS PIPE Mascot

• Bulby

• Pipy

• Brainy

• Idy

It is the methodology that considers doing more with less.

• Lean

• Efficient

• Optimum

• Value

Lean Tools can be classified based on the following except ...

• Information Flow

• People Flow

• Material Flow

• Process Flow

Activities that consume time, resources and space, but do not contribute to satisfy customer needs

• Product

• Value

• Waste

• Trash

Inaccuracy can be classified as what type of waste?

• excess process

• waiting

• not using people's talent

• defect

Gemba is roughly translated from Japanese as

• the real thing

• the real place

• the right place

• the right thing

It helps to see and understand the flow of material and information as a product makes way through the process

• Process Flow

• Process Map

• Value Stream Map

• Value Stream

It is a deviation from a standard or a target

• Difference

• Problem

• Error

• Mistake

What does E stand for in DOVER Transformation Model?

• Execute

• Equip

• Empower

• Enlighten

What is the output of the Define Phase in the project?

• Action Plan

• Project Charter

• Project Benefits

• Root Cause Analysis