Logistics - Basics

It takes care of the issues which arise before shipping the product.

• Replacements

• Pre-ship Support

• RMA

• Post-ship

What does DOA stand for?

This is NOT a Shipping Service Option

• Urgent Shipment

• Express

• Premium

• Standard

They represent universal terms that define a transaction between importer and exporter, so that both parties understand the tasks, costs, risks and responsibilities, as well as the logistics and transportation management from the exit of the product to the reception by the importing country.

Opt-In and Self-routed options are the same.

• True

• False

White Glove service CAN be selected during any stage of the order.

• True

• False

This tool is use by customer/partners for entering approved carriers' data and keeping it updated. It is designed specifically for Opt Out/Self Routed orders.

• UFO

• CCW

• Connect Dots

• SRC

Cisco arranges carrier to deliver the goods to shipping address.

This type of order gets the top priority with Manufacturing.

• RMA

• Invoice Only

• Replacement

• Hybrid

With this document the customer/partner can claim lost shipments with the carrier they have selected

• POD

• RMA

• POC

• Commercial Invoice