Sales Cloud Consultant

Universal Containers has set the organization-wide default for accounts to private. Bill owns the Acme account and the

General Industries account. Acme is the parent account for General Industries. Bill needs to collaborate with Mary on his account, so he manually shares read access to Acme. What access will Mary have to these accounts?

• Read-only on General Industries and read-only on Acme.

• Read-only on Acme and no access on General Industries.

• Read-write on Acme and no access on General Industries.

• Read-only on General Industries and read-write on Acme.

Universal Containers has three sales divisions: hardware, software and consulting. Hardware and software division follow ten steps sales process. The consulting division follow eight step division processes and does not use the prospecting or perception analysis stage during the sales cycle. Which solution should a consultant recommend to meet this requirement? Choose 3 Answers

• Create the record types.

• Create separate stage fields.

• Create separate page layout.

• Create sales process.

• Define stage picklist values.

Universal Containers is migrating data from a legacy system into Salesforce. The company needs to migrate lead, contact, and

opportunity data from its legacy system and must be able to report on historical lead conversion for both legacy and newly created data. What is the recommended order for data migration?

• User, Opportunity, Account, Contact, Lead

• User, Account, Contact, Opportunity, Lead

• User, Contact, Account, Lead, Opportunity

Universal Containers North American and European sales teams have different business requirements related to creating new of opportunities in Salesforce. As a result, each team must complete a set of geographically-specific fields relevant only to their team as well as common fields that both teams complete. Additionally, each team should NOT be able to report on the others region-specific fields. What solution should a consultant recommend to satisfy this scenario?

• Build a custom object with private sharing to capture the additional fields as a separate record.

• Utilize Visual force to build an opportunity page that dynamically checks the users region to determine which fields to display.

• Implement field-level security to allow access to fields for the respective regional sales teams.

• Create separate page layouts and record types for each of the regional sales teams.

Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins.What other measures of sales user adoption should be considered?Choose 2 answers

• Completeness of records entered into the new system

• Number of neglected opportunities over time by role

• Overall effectiveness of mass email campaigns

• Number of reports exported to Excel for analysis