
***Replaced in TEAMS FORMS*** Manager Scavenger Hunt GAP
Authored by Operations Training
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 mins • 5 pts
1. Use form SGGP319 to answer the following question:
a. Who determines the Actual Cash Value?
Guaranteed Asset Protection
Lien Holder
Primary Insurer
Selling Dealership
2.
MULTIPLE CHOICE QUESTION
10 mins • 5 pts
1. Use form SGGP319 to answer the following question:
b. The addendum waives the amount equal to the __________ less the ____________.
Unpaid Gross Balance less the Actual Cash Value
Unpaid Net Balance less the Actual Cash Value
Actual Cash Value less the Unpaid Net Balance
Actual Cash Value less the Unpaid Gross Balance
3.
MULTIPLE CHOICE QUESTION
10 mins • 15 pts
1. Use form SGGP319 to answer the following question:
c. The customer has a $1,500 primary insurance deductible.
How much of that deductible amount is the customer’s responsibility?
$500
$750
$1,000
$1,500
4.
MULTIPLE CHOICE QUESTION
10 mins • 5 pts
2. Use ECANGP 8/21 to answer the following question:
a. Which of these is NOT an exclusion from the coverage?
Loss outside of US, its territories, or Canada
Unrecovered Theft
Prohibited Commercial Purpose
Mechanical or Electrical Breakdown
Illegal Acts
5.
MULTIPLE CHOICE QUESTION
10 mins • 10 pts
2. Use ECANGP 8/21 to answer the following question:
b. The unpaid net balance includes interest and deferred payments.
True or False?
TRUE
FALSE
6.
MULTIPLE CHOICE QUESTION
10 mins • 20 pts
2. Use ECANGP 8/21 to answer the following question:
c. Which of these is NOT a required document?
Loan/Lease Agreement
Complete Payment History
Police Report
Primary Insurance Settlement Statement / Evaluation
Valid Driver's License
7.
MULTIPLE CHOICE QUESTION
10 mins • 10 pts
3. Search for form CMGPSET to answer the following question:
a. How is the unpaid net balance treated if the customer financed for 160% of the vehicle MSRP?
75%
100%
150%
160%
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