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Authored by Sean Kelly
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Users on your network complain of poor wireless network access in a certain part of your building. They say that the connection is slow and disconnects frequently. You are using 802.11ac wireless routers and access points. What tool should you use to troubleshoot the situation?
Wi-Fi analyzer
Loopback plug
Ton generator and probe
Multimeter
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What type of audio/video connector is shown in the graphic?
DisplayPort
DVI
HDMI
VGA
3.
MULTIPLE SELECT QUESTION
1 min • 1 pt
The computer users in your accounting department have called saying that their laser printer keeps jamming and have asked that you resolve the issue. Which of the following are common reasons for this that you can check? (Choose two.)
Incorrect paper thickness or tray too full
Ink cartridges need cleaning
Debris in the paper path
Printhead needs cleaning
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
About four computer users in the HR area of the building are complaining that their Wi-Fi connection is very slow. You use your Wi-Fi analyzer and find out that they are on the same channel as your neighbors in the office next door. What can you do?
Set the radio signal to maximum.
Change the channel that the WAP uses.
Add another wireless access point.
Check the cable from the WAP to the router.
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which type of connector, shown in the graphic, is used for network connections?
RJ11
RJ45
F Type
ST
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A user reports that their smartphone will not make any sounds. They have turned the phone off and back on, and the problem is still there. You check the settings, and the phone is not on silent mode and the volume is set to maximum. What can you do to fix this problem?
Reset the phone to factory specifications.
Replace the speakers.
Replace the sound car
Replace the phone.
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The motherboard documentation you are reading says that the RAM modules for this motherboard must be purchased in identical sets of 4. What type of motherboard is this?
Dual Channel
Triple Channel
Quad Channel
Single Channel
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