Business Communication

What is the message?

• The receiver's response

• The information that is communicated

• The person who receives the message

• Any distraction

_______ is a process through which you send messages to and receive feedback from others.

• sender

• communication

• nonverbal communication

• communication model

Hearing is passive and involuntary, while active _____ is intentional and requires effort.

• communication

• hearing

• listening

• nonverbal communication

_____ is any distraction that interferes with or disrupts the message.

• sender

• message

• noise

• feedback

The originator of the message in the communication process is known as the _______ ?

• receiver

• sender

• message

• feedback

The 5 elements of the Communication Model are: Sender, Message, Receiver, ______, and Noise.

• Teamwork

• Nonverbal Communication

• Feedback

• Message

The Four Types of _______ are Physical, Words, Physiological (Health), and Psychological (Mental).

• communication

• noise

• nonverbal communication

• listening

What is feedback?

• The originator of the message

• The information that is communicated

• The receiver's response to a message

• The person who receives the message

This type of communication uses body movements, gestures, and facial expressions.

• nonverbal

• verbal

• sign language

• communication model

What is the receiver?

• The originator of the message

• The information that is communicated

• The receiver's response to the message

• The person who receives the message