
Sales 1 Cummulative Test Unit 1
Authored by Tasha Cooper
Professional Development
12th Grade
Used 5+ times

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25 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
A business is legally required to create a privacy policy and
a. share it with customers. c. publish it online.
b. have customers sign it. d. have it approved by the government.
A
B
C
D
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
The key to business success is
a. increasing sales on a quarterly basis.
b. creating new products.
c. beating the competition.
d. developing long-term customer relationships.
A
B
C
D
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
To build trust, a business should use customer information to
a. share with other businesses. c. send frequent emails.
b. make money. d. personalize customer experiences
A
B
C
D
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Which of the following is a true statement regarding the Fair Information Practice Principles:
a. They do not cover online privacy issues.
b. They apply only to service businesses.
c. They are published by Consumer Reports magazine.
d. They are not enforceable laws.
A
B
C
D
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Selling customer information is
a. both illegal and unethical. c. illegal.
b. a very uncommon practice. d. legal but may be unethical.
A
B
C
D
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Selling customer information is
a. both illegal and unethical. c. illegal.
b. a very uncommon practice. d. legal but may be unethical.
A
B
C
D
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Melanie’s parents could not afford to go to college, so one of Melanie’s priorities is to get her degree. This is an example of how
a. Melanie’s values came from her personality.
b. values do not impact behavior.
c. Melanie should have assessed her values.
d. family can be a source of values.
A
B
C
D
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