Management Pop Quiz 1

Organizations and managers have existed for thousands of years. The Egyptian pyramids and the Great Wall of China were projects of tremendous scope and magnitude, requiring the efforts of tens of thousands of people. How was it possible for these projects to be completed successfully?

• The Management

• The Marketing

• The Human Resources Management

• Administration

Adam Smith, author of the classical economics doctrine The Wealth of Nations, argued brilliantly for the economic advantages that he believed division of labor or ________________

___________________ is possibly the most important pre-twentieth-century influence on management. The introduction of machine powers combined with the division of labor made large, efficient factories possible. Planning, organizing, leading, and controlling became necessary activities.

• Early Management

• The industrial Revolution

• Classical Approach

• Scientific Management

________ is known as the “father” of scientific management. ____’s work at the Midvale and Bethlehem Steel companies stimulated his interest in improving efficiency.

______ sought to create a mental revolution among both workers and managers by defining clear guidelines for improving production efficiency. He defined four principles of management

• Frank Gilberth

• Adam Smith

• Frederick W. Taylor

• Henri Fayol

________ is probably best known for his experiments in reducing the number of motions in bricklaying

• Adam Smith

• Frederick W Taylor

• Henri Fayol

• Frank Gilbreth

Scientific management is defined as the use of the scientific method to determine the “one best way” for a job to be done. It has introduced TWO main studies from Frederick W Taylor and the husband & wife couple Frank/Lillian Gilbreth.

• True

• False

How Today’s Managers Use Scientific Management.

Guidelines devised by Taylor and others to improve production efficiency are still used in today’s organizations. However, current management practice is not restricted to scientific management practices alone. Elements of scientific management still used include:

a. Using time and motion studies

b. Hiring best qualified workers

c. Designing incentive systems based on output

• True

• False

General Administrative Theorists. This group of writers, who focused on the entire organization, developed more general theories of what managers do and what constitutes good management practice.

1. Henri Fayol, who was a contemporary of Frederick W. Taylor, was the managing director of a large French coal-mining firm.

a. Fayol focused on activities common to all managers.

b. He described the practice of management as distinct from other typical business functions.

c. He stated 14 principles of management (fundamental or universal truths of management that can be taught in schools)

• True

• False

Who developed a theory of authority structures and described organizational activity based on authority relations?

He also described the ideal form of organization as a bureaucracy marked by a division of labor, a clearly defined hierarchy, detailed rules and regulations, and impersonal relationships.

• Henri Fayol

• Adam Smith

• Max Weber

• Frederick W. Taylor

BEHAVIORAL APPROACH

The field of study concerned with the actions (behaviors) of people at work is organizational behavior. Organizational behavior (OB) research has contributed much of what we know about human resources management and contemporary views of motivation, leadership, trust, teamwork, and conflict management.

• True

• False