Session 5

..............is a set of symbols (numbers, letters, images, sounds, etc.) used to describe objects or events.

• Data

• Information

• Knowledge

• Reality

The interpretive model does not depend on

• The person's job position

• The importance of the decision

• The person's training

• The person's accent

Knowledge is

• A data interpreted

• A data appropriated

• An information appropriated

• Intelligence

Hallway noises are information

• of anticipation

• of influence

• ingoing

• spanning

An information System is

• A set of material resources

• A language of communication

• The organization's IT equipment

The 3 dimensions of IS are interdependent. This sentence describes

• The systemic effects

• The mirror effects

• The sociotechnical effects

• The Moore effects

The correct order for the levels of change induced by an IS are:

• Inform Transform Automate

• Automate Transform Inform

• Automate Inform Transform

TPS support:

• Strategic management

• Middle management

• Operational management

There is a creation of value when

• Something new is created

• The customer is willing to pay for a product that the firm invested in

• The firm achieves financial benefits

To increase its margin, the company must

• Increase the customer willingness to pay

• Decrease the customer willingness to pay

• Decrease the supplier opportunity cost

• Increase the supplier opportunity cost