Find out the COO 2Q results
Authored by Alice Almeida
Business
1st - 10th Grade
Used 3+ times
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5 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What went well on the Strategic Objective: "Leverage on Key Business Data"?
Processes completion rate (PETRA)
Processes coverage rate (PETRA)
HC ramp up data coverage rate
Cost Centre mapping with SLAs
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What went well on the Strategic Objective: "Reinforce Operational Resilience"?
Op. Resilience mission: IG Reco closure
BIA Completion Rate
Critical activities without ERS solution
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What went well on the Strategic Objective: "Consolidate our Local Operating Model"?
Lisbon RE mutualisation rate
Porto RE mutualisation rate
Beneficiaries serviced per process
Support functions HC weight
Ops. Unit Cost (support functions + transversal costs)
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What went well on the Strategic Objective: "Implement an Operational Excellence Mindset"?
Incidents
Net totals losses related to incidents
Completion rate of Mandatory Trainings
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What went well on the Strategic Objective: "Drive Continuous Improvement & Industrialisation"?
Continuous Improvement and Innovation perception
WINs submitted
WINS Reward & Recognition Participants
Lean Ambassadors
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