midterm exam

approach, holds that there is no single, textbook rule for

the best way to manage an organization.

The contingency approach to management, also known as

another influential approach to management

which became popular in the 1990s. was first put forth by Peter

Senge as a way to help organizations meet challenges of a rapidly

changing environment.

The learning organization approach was first put forth by _____ as a way to help organizations meet challenges of a rapidly

changing environment.

defined as expected set of behaviors and activities

According to him, managers play a number of roles,

top managers serve as figureheads, they spend a great

deal of time representing their organizations to the outside worlds, serve as symbols of the organization itself, perform ceremonial

functions in behalf of the organization.

they perform functions, such as motivating,

communicating with, and inspiring the individuals who work for them

often serve as liaisons between groups of employees or

between employees and customers; links information sources both

inside and outside the organization, or said to be good networkers.

this relates to information