Soft skills Quiz

This face is expressing ................

• Embarrassment

• Fear

• Sadness

• Surprise

This face is expressing ..........

• Shame

• Anger

• Sadness

• Pain

Who is expressing Compassion ??

• 
• 

This face is expressing .......

• Sadness

• Pride

• Embarrassment

• Shame

Tis face is expressing ..........

• Hapiness

• Desire

• Politeness

• Compassion

You have been working on a project for a while, when your manager informs you that the project’s requirements changed suddenly. What would you do?

• Refuse

• Accept

• Discuss, ask for help, and accept

If a negotiation isn't going to achieve your original aim, what can you do?

• Give up and let the other person win

• Back out of the negotiation and make no decision

• Select the best alternative option

• Negotiate harder and be more ruthless

Which negotiation style is the best for ensuring a win-win outcome?

• Being highly assertive

• Being neither assertive nor co-operative

• Being highly co-operative

• Being both assertive and co-operative

Walking away from a conflict is better than striking back verbally or physically.

• True

• False

One of the best ways of resolving conflict is to stay cool.

• True

• False