Planet Fitness

Planet Fitness

18 Qs

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Planet Fitness

Planet Fitness

Assessment

Quiz

others

Hard

Created by

Thomas Green

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18 questions

Show all answers

1.

OPEN ENDED QUESTION

30 sec • 1 pt

- Menu - POS - Drawer Summary - Count money in drawer - Money should equal starting amount - Close out - Save - If it doesnt equal out then leave a note then close out

Evaluate responses using AI:

OFF

Answer explanation

How to close out drawer?

2.

OPEN ENDED QUESTION

30 sec • 1 pt

- Identification - click menu (blue top center) - fast add - street box - scan id with green scanner - barcode = phone #, email or check box - click #@ visits, enter 9999 - expiration = click up 5 years - click date on calendar - select photo @ top right of box @ bottom left - save ***Waiver*** - pull up new guest by name click blue name - drop down document location to member document - select create new member document - PDF (original) drop down to "Planet Fitness for Guest Liability Waiver - enter new guest name into box (Name is in blue @ top) - select next at bottom - signs twice on outside pad - select save

Evaluate responses using AI:

OFF

Answer explanation

Guest First Time here

3.

OPEN ENDED QUESTION

30 sec • 1 pt

- Get ID - last name tab, first name tab - select check in

Evaluate responses using AI:

OFF

Answer explanation

Guest Returning

4.

OPEN ENDED QUESTION

30 sec • 1 pt

- Click menu - Click new agreement - select membership the guest wants - click thru all black boxes - fill in all boxes that turn red - under agreement scan barcode/ keytag with green scanner - under billing info check all boxes on the right then sign agreement - 1st signature let members know they will be billed around the 17th - 2nd signature making sure customer is aware that bank info is on file - 3rd signature liability waiver stating member is using equipment at own risk - save/finish - member pays - take picture - give welcome bag and keytag - BCM need to fill out skin type evaluation and tanning waiver document

Evaluate responses using AI:

OFF

Answer explanation

Memberships computer sign up

5.

OPEN ENDED QUESTION

30 sec • 1 pt

- busy time sheet - trainer schedule - rules/policies - sticker

Evaluate responses using AI:

OFF

Answer explanation

What does welcome bag have?

6.

OPEN ENDED QUESTION

30 sec • 1 pt

- ID - click menu - fast add - click street - barcode = phone number - visits allowed 9999 - expiration= as far in future - photo at top right and save

Evaluate responses using AI:

OFF

Answer explanation

Prospects ( guest account )

7.

OPEN ENDED QUESTION

30 sec • 1 pt

- Look member up by name - click name in blue - go to documents on top right - document location click member document - create member document - PDF click "Planet Fitness" - For guest liability waiver - guest name - next - member sign twice and save

Evaluate responses using AI:

OFF

Answer explanation

Waiver

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