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Service Management - Unit 9

Authored by eladio vassell

Education, Business

University

Used 10+ times

Service Management - Unit 9
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20 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A sequence of business and information links is called a ________?

Logistics Network

Supply Chain

Distribution network

Sales Channel

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Supply chains link operators to suppliers in

Groups

Tiers

Layers

Channels

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Activities which are undertaken before the final operation are termed______activities?

Downstream

Secondary

Primary

Upstream

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In the automotive supply chain information flows in which direction?

Towards the end user only

Towards the supplier only

Between the end user and the operation only

In both directions between the end user and the supplier

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How do automotive companies mainly sell their new products?

Directly to customers

Via a trade magazine

Through retail distributors

Over the internet

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Selecting suppliers and purchasing items is called ________?

Negotiation

Procurement

Contracting

Selection

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The main benefit to a materials processing operation of having multiple sourcing of component parts is ______?

Consistent quality

Speed of delivery

Continuity of supply

Flexibility of products

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