
Pelayanan Prima
Authored by riany azzahra
Professional Development
1st Grade
Used 7+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pelayanan terbaik yang diberikan kepada pelanggan merupakan pengertian dari...
standar pelayanan
Pelayanan Prima
Prinsip pelayanan
Pelayanan Buruk
Prosedur pelayanan
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pada dasarnya pelayanan prima dilakukan untuk memenuhi...
Harapan dan Kebutuhan Pelanggan
kemauan pembeli
kebutuhan hidup
harapan atasan
kemauan pribadi
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini contoh pelayanan yang diberikan kepada pelanggan yang sudah memasuki lanjut usia adalah...
Selalu memberikan perhatian dan pengarahan yang baik terhadapnya
mengalihkan pelanggan kepada petugas lain
membiarkan pelanggan merasa bosan
melayani dengan cuek
bersikap acuh tak acuh
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Makanan bergizi, olahraga serta istirahat yang cukup merupakan salah satu faktor yang diperhatikan dalam penampilan prima, yang terkait dengan...
Kesehatan Tubuh
Make Up
Kepribadian
Tata Busana
Kerapihan
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Perhatikan beberapa poin berikut ini!
(1) Core Service
(2) Customer Service
(3) Mobile Service
(4) Facilitating Service
(5) Supporting Service
Diantara poin-poin diatas manakah yang termasuk kedalam jenis-jenis pelayanan prima...
(1), (2) dan (3)
(2), (3), dan (4)
(1), (4) dan (5)
(1), (2) dan (4)
(2), (3) dan (5)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kebutuhan pelanggan adalah keinginan seorang pembeli akan suatu produk atau jasa. Dibawah ini manakah yang bukan termasuk jenis-jenis kebutuhan pelanggan..
Kebutuhan yang ditawarkan
Kebutuhan yang diutarakan
Kebutuhan yang tidak diutarakan
Kebutuhan nyata
Kebutuhan delight
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini manakah yang bukan termasuk ke dalam karakteristik pelayanan prima...
Tepat Waktu
Kepastian Hukum
Penampilan
Keterbukaan
Professional
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
10 questions
Bodegas y funciones de Valor agregado
Quiz
•
1st - 5th Grade
10 questions
Manajemen Mutu
Quiz
•
1st Grade
13 questions
Training Internal Audit ISO 9001:2015 & ISO 45001:2018
Quiz
•
1st - 10th Grade
9 questions
ENERGIZER_IT
Quiz
•
1st Grade
12 questions
tebak profesi
Quiz
•
1st Grade
10 questions
Seleksi Perawat Ananda September 2020
Quiz
•
1st Grade
10 questions
KONSEP KBAT( KEMAHIRAN BERFIKIR ARAS TINGGI)
Quiz
•
1st Grade
14 questions
Ch 6_ Riset Tujuan Akuntansi
Quiz
•
KG - Professional Dev...
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
54 questions
Analyzing Line Graphs & Tables
Quiz
•
4th Grade
22 questions
fractions
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
15 questions
Equivalent Fractions
Quiz
•
4th Grade
Discover more resources for Professional Development
20 questions
Telling Time to the Hour and Half hour
Quiz
•
1st Grade
10 questions
Life Cycle of a Frog
Quiz
•
1st - 2nd Grade
10 questions
Exploring Rosa Parks and Black History Month
Interactive video
•
1st - 5th Grade
20 questions
Place Value
Quiz
•
KG - 3rd Grade
10 questions
100th Day of School 1st/2nd
Quiz
•
1st - 2nd Grade
15 questions
Reading Comprehension
Quiz
•
1st - 5th Grade
10 questions
Identifying Physical and Chemical Changes
Interactive video
•
1st - 5th Grade
10 questions
Exploring the American Revolution
Interactive video
•
1st - 5th Grade