OBM345 Chapter 1

____ is where information is processed and referred to people working in that location

Function of Admin is manage and make decision and process of planning, organizing, and controlling information

• True

• False

Below is the strategies of TQM. Which one is the false one?

• Quality Circle

• Outsourcing

• Benchmarking

• Productivity

Person who head up company wide information and responsible in planning, control information processing and lead people. Statement is stating about what?

What is the definition of roles?

• Measure operating performance and corrective need

• Set of behaviors and job tasks expected to perform by employee

What is types of skills of administrative management?

• Conceptual

• Globalization

• Human

• Technical

What is the two important elements of skills Administrative Office Management?

• Controlling

• Demonstrating

• Explaining

• Supervising

Name one of challenges for Administrative Office Manager

Who is the founder Scientific Evaluation that concerned about efficiency of workers?

What is management function?

• Planning

• Leading

• Organizing

• Controlling