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ITIL
Quiz
•
Professional Development
•
University
•
Medium
Josef Vyskočil
Used 2+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Co je ITIL?
Norma
Framework
Standard
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Podle ITIL nejde objektivně _________
3.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
Kolik úrovní má certifikace ITIL v4 ?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
ITIL 4 se na rozdíl od ITILU 3 zaměřuje více na procesy než na postupy. Je toto tvrzení pravdivé?
Ano
Ne
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kdo se na ITIL certifikuje?
Organizace
Nikdo
Jednotlivec
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Jaké jsou 4 P ITILu v3 designu služeb?
People
Products
Partners
Problems
Processes
7.
FILL IN THE BLANK QUESTION
30 sec • 1 pt
V jakém roce vyšel ITIL 4 ?
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