Manager as a Coach - Group Coaching Recap Quiz

The world is shifting from a VUCA to a __________ world

• VIVA
• BANI
• GIMA
• RITA

In order to develop a coaching style you need have

• The Coaching Heart, The Coaching Mind, The Coaching Sense. The Coaching Ear
• The Coaching Heart, The Coaching Ability, The Coaching Eye. The Coaching Ear
• The Coaching Heart, The Coaching Mind, The Coaching Eye. The Coaching Ear
• The Coaching Mind, The Coaching Ability, The Coaching Eye. The Coaching Ear

Rajesh in your team comes with an experience of 1 year in the insurance industry. He is hardworking and dedicated, however he is not able to display what is required to sell Motor Insurance to the customers. What level of readiness is he in?

• L1
• L2
• L3
• L4

What coaching style would you use for a team member who has a readiness level of L3.

• Direct
• Guide
• Excite
• Delegate

What does R stand for in the OIRSC model of Curbstone Coaching?

• Respond
• React
• Reflect
• Review

Which model can you use for Performance Coaching?

• OISC
• OIRSC
• GROW

For which level of readiness is the GROW model used?

• L1
• L2
• L3
• L4

How would you develop a team member at a L4 level?

• Observe
• Delegate
• Collaborate

Which are the 4 steps to Coach well?

• Observe, Ask Questions, Respond, Evaluate
• Build Rapport, Ask Question, Respond, Delegate
• Build Rapport, Ask Question, Listen to Understand, Practice, Practice, Practice